Premier Services Medical Investments (Pvt) Ltd (PSMI) is a healthcare institution committed to the preservation of life and facets that contribute to the well-being of a person. It was founded in 2003 and it has grown to become the largest private healthcare provider in Zimbabwe. PSMI has got 126 service centres strategically spread across the 10 geographical provinces of Zimbabwe. There are five divisions in PSMI, with four of them being Operations and the fifth one is an enabler for Operations which is Shared Services Division. The following is a list of the five divisions and the lines of business/departments which fall under them:
This is a division where all support departments are housed. The departments are Human Resources, Business Performance Measurement, Audit and Risk, Customer Service and Alliances, Finance, Procurement, Warehouse and Distribution, Information Technology, Nursing Services, Properties and Facilities, Legal Services and Projects.
To be epicentres for professionalism in healing.
To cherish respect exhibiting integrity, while delivering healthcare services through teamwork and innovation.
Excellence and empathy is the cornerstone of our services and these are achieved through the observance of our shared values of
Premier Service Medical Investments (Pvt) Ltd is a healthcare organisation that is dedicated to the preservation of life. The core of our business is found in medical clinics which are then supported by the rest of the other divisions within the organisation. Our health delivery process involves investigating, hospitalising and medicating. The institute is currently on a 3-year plan which is broken down into 3 horizons. Horizon 1 focuses on Integrated Family Healthcare Centres, Horizon 2 will focus on Centres for Disease Specialty and Horizon 3 will venture into Research and Development Exploration and backward integration.
The objective of establishing Integrated Family Health Centres in Horizon 1 is to create a one stop shop experience for all patients. The main focus is on having medical centres spread out across Zimbabwe with all services available under one roof. In order to bring greater convenience to the customer.
In Horizon 2, PSMI’s focus will shift to the establishment of Specialised Disease Management Centres manned by experts to manage diseases such as HIV, diabetes, cancer, hypertension as well as wellness clinics for men and women.
The final horizon for the 2016-2018 Strategy will focus on research and development. The objective is to create economies of scale through backward integration.
Delivering service excellence through a high performance culture.
You are the reason for our existence. We rely on your feedback for us to package and deliver our services to you in a manner that meets and exceeds your expectations.
