The most important questions to ask when you call a travel agent:
- What types of travel and destinations does your agency specialise in?
- How many years of experience do you have?
- Will you provide me with references from previous clients?
- What is and isn’t included in the trip I’m purchasing?
- What methods of payment do you accept?
- Do you book a lot of travel to my destination?
- Can you help me to arrange the travel documents I’ll need?
- What are some alternatives to make my trip cheaper?
- Do you offer travel insurance and/or refunds?
- What activities and side-trips can you recommend?
- Can you provide me with a list of emergency numbers to call at my destination?
- How can I reach you during my trip if I run into any issues?
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