Nedbank Zimbabwe Reviews

Submitted by Ductshore Marketing on 29/09/2021

Contact Centre Assistance

Overall Rating
Service
Responsiveness
Expertise
Results
Communication

Finding that asking for assistance via e-mail from your contact centre and staff at Belmont Branch is a waste of time.  They do not respond to e-mails.  On more than one occasion now, when asking for my internet banking to be unlocked, at least 3 or more e-mails need to be sent BEGGING for them to assist.  This is disgusting and disappointing for a business.Please can something be done about this.

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